Shipping policy

Shipping Policy

Thank you for shopping with Saint Apex Labs. We are committed to processing and shipping your order as quickly and efficiently as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is received.
  • Orders are not processed or shipped on weekends or holidays.
  • During high-volume sales or promotional periods, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days

Delivery times are estimates only and are not guaranteed.

Shipment Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and billing information.

Saint Apex Labs is not responsible for orders shipped to incorrect addresses provided by the customer.

Additional shipping fees may apply for returned or re-shipped packages.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, Saint Apex Labs is not responsible for lost, stolen, delayed, or damaged packages.

If your package is lost or delayed, please contact the shipping carrier directly. We will assist when possible.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and damaged items so we can review the issue.

International Shipping

International shipping availability may vary by country.

Customers are responsible for any customs duties, import taxes, or additional fees required by their country.

Saint Apex Labs is not responsible for customs delays or rejected shipments.

Order Changes & Cancellations

Once an order has been submitted, we cannot guarantee modifications or cancellations.

Please contact customer support immediately if you need assistance with your order.

Contact Us

If you have questions regarding shipping or your order status, please contact our customer support team through our website contact page or support email.